Deliver Office Documents

1. Receiving mail – collected from post office, courier, or delivery desk.

2. Recording – enter details in a mail register (date, sender, reference, subject).

3. Sorting – arrange mail according to urgency, department, or addressee.

4. Opening – usually done by authorized staff; confidential mail may go directly to the addressee.

5. Stamping – affixing date/time stamp for tracking.

6. Distribution – forwarding mail to respective officers/departments.

7. Filing – copies or originals may be filed for reference.