2. Types of Mail

2.2. Procedures of Handling Outgoing Mail

1. Collection – gather letters and parcels from departments.

2. Sorting – separate based on urgency, mode of delivery (email, courier, registered post).

3. Folding & Insertion – prepare mail and place into envelopes.

4. Addressing – ensure names and addresses are clear and accurate.

5. Stamping/Frankling – postage is affixed or franked.

6. Recording – enter details in outward mail register.

7. Dispatching – send via post office, courier, email, or hand delivery.