Deliver Office Documents
Completion requirements
2. Types of Mail
2.2. Procedures of Handling Outgoing Mail
1. Collection – gather letters and parcels from departments.
2. Sorting – separate based on urgency, mode of delivery (email, courier, registered post).
3. Folding & Insertion – prepare mail and place into envelopes.
4. Addressing – ensure names and addresses are clear and accurate.
5. Stamping/Frankling – postage is affixed or franked.
6. Recording – enter details in outward mail register.
7. Dispatching – send via post office, courier, email, or hand delivery.